137th OFSA

AGM & Education

Conference 2020

Every Wednesday from September 9th - October 7th


137th OFSA AGM & Education Conference

Virtually Bringing Funeral Professionals Together!

This year the OFSA is bringing the AGM & Education Conference to you virtually every Wednesday from September 9th – October 7th @ 1:00pm.

OFSA Members are able to participate in the full conference at no cost. If Non-Members would like to participate in the education sessions for credits there is a registration fee.

OFSA Annual General Meeting (AGM)

Wednesday September 23 – OFSA Annual General Meeting (AGM) – 1:00pm – 2:00pm

  • Hosted by Michael Sargent, OFSA President and the OFSA Board of Management
  • Presentations from Humber, Boreal & The BAO. Only OFSA members are permitted to attend this meeting.

Board Members:


Wednesday September 30, 2020

These 60 minute Virtual Round-table sessions are a thought-leading discussion between funeral professionals using video conferencing technology.

The purpose is to discuss current topics and trends that have affected the way funeral homes and professionals do business. It’s a way to share what successful solutions have been implemented at your funeral home and discuss what challenges you are facing.

Each discussion will be facilitated by an OFSA current or past board member and will welcome active licenced funeral directors to participate in the discussion and share their insights.

There are a number of time slots available to sign up for. Once you have registered you will receive an email with instructions on how to sign up for a time that works best for you.


Wednesday September 9
1:00pm -2:00pm

Scott Birmingham

C.E.T., C.I.M. Principal Consultant, Birmingham Consulting Inc.
Security and awareness in the new world

Session Summary:

Cyber security is a complex and constantly evolving topic. It’s become even more relevant this year with the challenges businesses face as they rely more heavily on technology to do business during the pandemic.

Using real-world examples, this presentation focuses on the two most overlooked cyber security weaknesses that every business faces along with practical ways to address them.

Despite all precautions, the cyber-security industry follows the principle of “when” a business will be compromised; not “if”.  With this in mind, we’ll also outline the two most underrated methods of remediation for businesses, should they be compromised.


Wednesday September 16
1:00pm -2:00pm

Adam Rogalsky

Vice President Sales and Marketing, Dodge (Canada)​
Embalming the Jaundice and Edematous Case.

Session Summary:

Over the course of an hour we will be discussing the underlying challenges of embalming a case with jaundice.  In this program we will talk about how to thoroughly embalm this type of case with an above average percentage of preservative in our solution and how to prevent the chemical and physical changes the body may take on following the embalming process.

In addition, we will also discuss how to embalm a jaundice case with general pitting edema and how we can counteract swelling in the tissues and keeping good colour in the process.

Wednesday October 7
1:00pm -2:00pm

Laura Williams

Principal, Williams HR Law Professional Corporation
Equity, Diversity, and Inclusion Awareness in Service Provision

Session Summary:

During this one-hour session conducted virtually through Zoom, participants will:

  • Examine the complexities of discrimination and discriminatory harassment
  • Review the relevant legal framework with respect to discrimination and discriminatory harassment protections in the context of service provision
  • Explore the concept of unconscious bias and how it impacts business decisions and the provision of service
  • Discuss relevant case studies and real-world examples
  • Review effective methods to establish, communicate and enforce conduct expectations, and limit potential liability related to discriminatory misconduct



Wednesday September 9, 2020 (12:50pm-1pm)

OFSA Welcome Message

Welcome from OFSA President Michael Sargent
Wednesday September 9, 2020 (12:50pm-1pm)

Wednesday September 9, 2020 (1pm-2pm)

Scott Birmingham (Speaker)

Scott Birmingham C.E.T., C.I.M. Principal Consultant, Birmingham Consulting Inc. Technology Security and Awareness in new world.

Wednesday September 9, 2020 (1pm-2pm)

Wednesday September 16, 2020 (1pm-2pm)

Adam Rogalsky (Speaker)

Embalming the Jaundice and Edematous Case.

Wednesday September 16, 2020 (1pm-2pm)

Wednesday September 23, 2020 (1pm-2pm)

Annual General Meeting (AGM)

OFSA AGM – Presidents address, Humber, Boreal, OFSA Members only & BAO Report.

Wednesday September 23, 2020 (1pm-2pm)

Wednesday September 30, 2020 (1pm-2pm)

Round-table Discussions

Virtual Round-table discussions – facilitated by OFSA current and past Board Members.

Wednesday September 30, 2020 (1pm-2pm)

Wednesday October 7, 2020 (1pm-2pm)

Laura Williams (Speaker)

Equity, Diversity, and Inclusion Awareness in Service Provision.

Wednesday October 7, 2020 (1pm-2pm)




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