138th (Hybrid) OFSA AGM & Education Conference
OFSA Members are able to participate in the virtual education sessions at no cost.
There are limited tickets available for the last responder appreciation night. Be sure to register early so we can thank as many of you as possible in person.
Non-Members can participate in the education sessions for CECredits for a fee.
Wednesday September 29th – OFSA Annual General Meeting (AGM) – 3:00pm – 4:30pm
In-person – Last Responder Appreciation Event
Wednesday September 22, 2021 @ 3:30PM – 9:30pm
|3:30 – 4:00||Registration|
|4:00 – 4:10||Welcome from sponsor|
|4:15 – 6:00||OFSA meeting – panel discussion|
|6:00 – 7:00||Cocktails|
|7:00 – 9:30||Dinner|
For many OFSA members this has been one of the most difficult years we have ever had to endure. From increased work load and safety protocols, to restrictions and lost revenues… the president and the executive board realize this and want to plan an evening to gather and give thanks and appreciation to our last responders and the many dedicated staff and business partners that got us through to the other side of this pandemic. The obstacles we overcame that don’t kill us just make us stronger and a more unified group. Please be sure to register early so we can thank as many of you as possible IN PERSON.
InterContinental Toronto Centre
225 Front Street West, Toronto, ON, M5V 2X3
Wednesday, September 22, 2021 – $219.00 per night
1-800-235-4670 – OFSA Group
We spend time and attention ensuring that we protect the people that we serve from harm: we are diligent about infection control, strict about confidentiality and mindful about boundaries. However, as helping professionals, we do not often turn that same level of attention towards our own well-being – particularly when it comes to protecting our emotional and mental health. Research shows that without adequate emotional protection, we risk our health, our relationships and – ultimately – our ability to do this work.
This webinar provides practical and easy-to-implement strategies to help staff and organizations protect themselves from the consequence and challenges of high-stress, trauma-exposed work.
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be discussed, with an emphasis on understanding and adapting one’s approach to create different results. Participants will explore how to deal with patterns of passive-aggressiveness, resistance, and chronic anger, and how to begin to change difficult patterns using a straightforward, five-step approach.
Wednesday September 22
Speaking with impact on platforms like Zoom, WebEx and Microsoft Teams can be a daunting prospect. How do you project confidence and instill trust when you’re not in the same room as your listeners? How do you generate emotion when you’re speaking through a webcam? In this one-hour online seminar, Andrew Musselman of Fluency will offer tips to overcome these challenges, so you can achieve engaging, influential online communication and win your virtual audience.
Wednesday September 8, 2021 (10am-11am) Online
Wednesday September 8, 2021 (3pm-4pm) Online
Key Tools to Safeguard Your Well-Being.
Wednesday September 15, 2021 (3pm-4pm) Online
Dealing with Difficult People.
Wednesday September 22, 2021 (9am-10am) Online
Speak with Presence and Influence Listeners Online.
Wednesday September 22, 2021 (3:30pm-9:30pm) In Person
Wednesday September 29, 2021 (3:00pm-4:30pm) Online